PLEASE NOTE THAT WE RESERVE THE RIGHT TO CANCEL ANY ORDER SHOULD OUR COURIER NOT SERVICE THAT AREA AND THE SPECIAL TRIP COST IS MORE THAN OUR NORMAL SHIPPING COSTS.  IN THIS CASE WE WILL REFUND THE AMOUNT TO THE CUSTOMER

Shipping Costs:

Our delivery costs and free shipping conditions are as follows:

  • Shipping to Johannesburg and Pretoria via door-to-door courier costs R75 and is free for orders over R800*
  • Shipping to all other major city centers via door-to-door courier costs R100 and is free for orders over R1 300*
    • Only the following are considered major cities: Bloemfontein, Cape Town, Durban, East London, Kimberly, Nelspruit, Pietermaritzburg, Port Elizabeth, Polokwane, Richards Bay
  • Shipping to all other areas / outlying areas via door-to-door courier costs R150 and is free for orders over R1 500*
    • Outlying areas are considered to be anywhere that is not within 30km a major city center listed above.  This includes towns like Grahamstown, Vryburg, Lydenburg, Plettenberg Bay, Mossel Bay, Thabazimbi, Vryheid, Secunda, Witbank, Paarl, Malmesbury etc
  • Shipping to all Townships and surrounds via door-to-door courier costs R100 and is free for orders over R1 500*.
    • This includes areas such as Eldorado Park, Soweto, Vosloorus, Alexandra, Meadowlands, Mitchells Plain, Thembiso, Katlehong, Umlazi, Soshanguve etc

 

Delivery Time

  • Johannesburg / Pretoria (1 full business day + 1 for delivery / no weekend delivery)
    • Orders placed before 12pm Monday – Thursday are delivered the following day.
    • Orders placed on a Friday before 12pm will be delivered on Monday and orders placed on a Saturday, Sunday will be delivered on Tuesday.
    • Orders placed after 12pm are shipped the next business day and delivered the day after.
    • See below for township deliveries in Johannesburg/Pretoria
  • All other major city centers, outlying areas and townships (2 full business days + 1 for delivery / no weekend delivery)
    • 1- 2 full business days for major cities (eg CT, Durban etc – see our full list), and 2 – 3 days for outlying areas (eg Malmesbury, Plettenberg Bay, Secunda, Witbank etc – see our full list), and 2-3 days for townships (eg all areas in Soweto, Mamelodi, Alexandra, Shoshanguwe etc – see our full list)
  • Note: Please notify us on URGENT orders via 0825513316 as we would like to be as accommodating as possible.

Overnight Delivery

The cut-off time for overnight deliveries for Johannesburg / Pretoria is 12pm (Mon – Thu).

Delivery Collections

Please note that orders may be collected from our sister stores:

In order to arrange in store collections, please select Shipping Method “Collection from Our Premises” and state which Store you will be collecting from.  Once your order has been placed, it will be ready for collection the following day at your preferred collection point.

Please see Store Collection point below:

Masquerade Costume Hire Bryaston: Corner Main Road & Post House Street, Bryanston;

Masquerade Costume Hire Sunninghill: (Lower Level) Sunninghill Village Shopping Centre, Corner Maxwell Drive & Edison Crescent, Sunninghill.

Postal Services:

For your convenience and our peace of mind we prefer to make use of a door-to-door courier service to ensure that you receive your order as quickly as possible. However, we do aim of customer satisfaction and can accommodate accordingly.  If you would prefer to make use of postal services, please drop us a mail: [email protected]

International Shipping

We are only able to ship to physical addresses located inside the borders of South Africa.